Real Client Reviews - Trusted & Recommended by the People We Serve
Why Locals Choose Scanlan Insurance Brokers?
At Scanlan Insurance Brokers, our reputation in Bedale and across North Yorkshire has been built over decades through honest advice, personal service, and genuine care for our clients. Many of the people we work with have been with us for years, often decades, and continue to recommend us to friends, family and local businesses.
Below, you can see what our clients say and why they trust us with their insurance year after year.
Personal, Friendly Service from Real People
One of the most common reasons clients recommend us is the ability to speak directly to real people who take the time to listen. No call centres, no scripts, and no being passed from person to person.
“The joy of being able to go into an office and speak face to face with helpful and friendly people should not be ignored. I recommend this company whole-heartedly.” Jill, Google Review
“I’ve used Scanlan Insurance Brokers for decades. Their unique selling point is the customer service offered by whoever you speak with. Scanlan Insurance listens to me, understands my needs and offers solutions, all delivered with a sincere interest in customer care. Simply the best.” Caroline, Google Review
Clear Advice & Insurance That Fits Your Needs
Clients regularly tell us they value clear explanations and insurance arranged properly, not rushed or off the shelf. We take time to understand individual circumstances before recommending cover.
“Very friendly and efficient to deal with and they not only found me the best price, but talked me through the requirements of the respective insurers to ensure I was fully covered for my specific needs. I would highly recommend.” Andrew, Google Review,
“Provides an excellent professional service and understands your insurance needs.” Ray, Google Review
Trusted by Local Clients for Many Years
We are proud that many of our clients have stayed with us for 10, 20, even 30 years. Long-standing relationships are at the heart of our business.
“We have used Scanlan Insurance for over 30 years for all our insurances, whether we have lived locally or afar. Absolutely excellent service cannot fault. Always on the end of the phone with any queries we have had.” Jane, Google Review
“We’ve been customers of Scanlan Insurance for over 20 years. We’ve always valued Mike and Jenny’s personal level of service. It’s always nice to call them with a query and be able to speak to them directly.” Fiona, Google Review
Going the Extra Mile When It Matters
From complex property insurance to supporting clients during claims, we are often recommended for our problem-solving approach and responsiveness.
“When our house insurer would not insure us during a large extension, Scanlan Insurance found a suitable alternative in a matter of days. Since then we have placed all our insurance business with them. In a recent motor claim they supported us extremely well and made it a worry-free process.” Martin, Google Review
“As a brand-new startup, finding the right insurance partner was crucial. Scanlan Insurance has been responsive, knowledgeable, and genuinely supportive of our growth. We recommend them to any business looking for reliable insurance support.” Christine, Google Review
No Bots, No Call Centres, Just Straight Answers
Clients often comment on how refreshing it is to deal with people who answer the phone and resolve issues quickly.
“Excellent personal service. So nice to speak to helpful people and not some artificial BOT.” - Nigel
“We know the person we are talking to and they know us. Very friendly and have never needed to confirm we are not robots.” - Dave and Chris
Share Your Experience With Scanlan Insurance Brokers
We’re proud to support clients with honest advice, personal service, and insurance that fits. If we’ve helped you with your cover recently, we’d love to hear your feedback. Your review not only helps others looking for a trusted local broker, but it also helps us continue delivering the friendly, reliable service you expect.
Please take a moment to leave us a review, it means a lot.
Ready to Experience Trusted Local Insurance Advice?
If you are looking for insurance advice from people who genuinely care about getting it right, we would be happy to help. Whether it is property, landlord, business, or personal insurance, our team is here to support you with clear guidance and personal service.
Phone: 01677 988033
Email: [email protected]
Visit Us: Office 21, Bedale Hall, North End, Bedale, DL8 1AA